Sentiment Analysis Of Indonesian Civil Servan Candidates 2023 Twitter Network With Naive Bayes Algorithm Method

Authors

  • Harman Akbar Tullah Universitas Hasanuddin
  • Muh Akbar Universitas Hasanuddin
  • Alem Febri Sonni Universitas Hasanuddin
  • Akbar Iskandar Universitas Teknologi Akba Makassar
  • Erwin Gatot Amiruddin Universitas Teknologi Akba Makassar
  • Kamaruddin Universitas Teknologi Akba Makassar
  • Asnimar Universitas Teknologi Akba Makassar

DOI:

https://doi.org/10.35585/inspir.v13i2.66

Keywords:

Social Network Analysis, CPNS, Twitter, Social Media, Naive Bayes Algorithm

Abstract

The main objective of this research is to uncover the important role played by the social media platform Twitter in shaping public opinion regarding the 2023 Civil Servant Candidate (CPNS) selection process in Indonesia. Using advanced techniques such as social network analysis and Python language processing, as well as the application of the Naive Bayes algorithm, this research carefully examines the conversation patterns and topic trends prevalent on Twitter during the CPNS selection phase. The findings of this research unequivocally highlight the enormous influence of Twitter on public sentiment related to CPNS selection, as demonstrated by the classification model's impressive accuracy rate of approximately 95.19%. In addition, this research successfully identifies the influential roles played by key actors, prominent accounts, and narratives in shaping public perceptions. These groundbreaking insights foster a comprehensive understanding of the dynamic nature of public opinion in the context of CPNS selection, providing an invaluable basis for designing more effective communication strategies for the government and prospective civil servants.

Downloads

Download data is not yet available.

References

Akbar, M. A., Amril, M. A. B., Syahira, R., Latisha, F. R., Jihan, N., & others. (2022). Analisis Struktur Jaringan Komunikasi# Seagames2022 Di Twitter Menggunakan Pendekatan Social Network Analysis (Sna). Jurnal Studi Komunikasi Dan Media, 26(1), 1–16. https://doi.org/https://doi.org/10.17933/jskm.2022.4780

Aprianto, N. E. K. (2021). Peran Teknologi Informasi dan Komunikasi dalam Bisnis. International Journal Administration Business & Organization, 2(1), 8–15.

Athwal, N., Istanbulluoglu, D., & McCormack, S. E. (2019). The allure of luxury brands’ social media activities: a uses and gratifications perspective. Information Technology & People, 32(3), 603–626. https://doi.org/https://doi.org/10.1108/ITP-01-2018-0017

Azzaakiyyah, H. K. (2023). The Impact of Social Media Use on Social Interaction in Contemporary Society. Technology and Society Perspectives (TACIT), 1(1), 1–9. https://doi.org/https://doi.org/10.61100/tacit.v1i1.33

Baum, D., Spann, M., Füller, J., & Thürridl, C. (2019). The impact of social media campaigns on the success of new product introductions. Journal of Retailing and Consumer Services, 50, 289–297. https://doi.org/https://doi.org/10.1016/j.jretconser.2018.07.003

Bifulco, I., Cirillo, S., Esposito, C., Guadagni, R., & Polese, G. (2021). An intelligent system for focused crawling from Big Data sources. Expert Systems with Applications, 184, 115560. https://doi.org/https://doi.org/10.1016/j.eswa.2021.115560

Camacho, D., Panizo-LLedot, Á., Bello-Orgaz, G., Gonzalez-Pardo, A., & Cambria, E. (2020). The four dimensions of social network analysis: An overview of research methods, applications, and software tools. Information Fusion, 63, 88–120. https://doi.org/10.1016/j.inffus.2020.05.009

Capuano, A., Rinaldi, A. M., & Russo, C. (2020). An ontology-driven multimedia focused crawler based on linked open data and deep learning techniques. Multimedia Tools and Applications, 79, 7577–7598. https://doi.org/https://doi.org/10.1007/s11042-019-08252-2

Chen, H., Hu, S., Hua, R., & Zhao, X. (2021). Improved naive Bayes classification algorithm for traffic risk management. EURASIP Journal on Advances in Signal Processing, 2021(1), 30. https://doi.org/10.1186/s13634-021-00742-6

Cicilia Sriliasta Bangun, Suryari Purnama, & Aropria Saulina Panjaitan. (2022). Analysis of New Business Opportunities from Online Informal Education Mediamorphosis Through Digital Platforms. International Transactions on Education Technology (ITEE), 1(1), 42–52. https://doi.org/10.33050/itee.v1i1.184

Clawson, R. A., & Oxley, Z. M. (2020). Public opinion: Democratic ideals, democratic practice. CQ Press.

Dey, S., Wasif, S., Tonmoy, D. S., Sultana, S., Sarkar, J., & Dey, M. (2020). A comparative study of support vector machine and Naive Bayes classifier for sentiment analysis on Amazon product reviews. 2020 International Conference on Contemporary Computing and Applications (IC3A), 217–220. https://doi.org/https://doi.org/10.1109/IC3A48958.2020.233300

digital-2023-indonesia @ datareportal.com. (n.d.). https://datareportal.com/reports/digital-2023-indonesia

Fatmawati, M., Alvira, E. M., Raharjo, M. K. N., & Pratiwi, H. N. (2023). Analisis Pengelolaan Sampah di Tempat Pembuangan Sementara (TPS) Kelurahan Kedungsoko Kabupaten Tulungagung. Harmoni: Jurnal Ilmu Komunikasi Dan Sosial, 1(2), 66–75. https://doi.org/https://doi.org/10.59581/harmoni-widyakarya.v1i2.345

Feng, Z., Li, H., Zeng, W., Yang, S.-H., & Qu, H. (2021). Topology Density Map for Urban Data Visualization and Analysis. IEEE Transactions on Visualization and Computer Graphics, 27(2), 828–838. https://doi.org/10.1109/TVCG.2020.3030469

Fitriani, Y. (2021). Pemanfaatan media sosial sebagai media penyajian konten edukasi atau pembelajaran digital. JISAMAR (Journal of Information System, Applied, Management, Accounting and Research), 5(4), 1006–1013. https://doi.org/https://doi.org/10.52362/jisamar.v5i4.609

Graham, M., Scarborough, H., & Goodwin, C. (2019). Implementing computer mediated communication in an undergraduate course-A practical experience. https://doi.org/https://doi.org/10.24059/OLJ.V3I1.1924.

thinking engineering education at the age of industry 5.0. Journal of Industrial Information Integration, 25, 100311. https://doi.org/10.1016/j.jii.2021.100311

Huang, L., Clarke, A., Heldsinger, N., & Tian, W. (2019). The communication role of social media in social marketing: a study of the community sustainability knowledge dissemination on LinkedIn and Twitter. Journal of Marketing Analytics, 7(2), 64–75. https://doi.org/10.1057/s41270-019-00053-8

Jan, B., Farman, H., Khan, M., Imran, M., Islam, I. U., Ahmad, A., Ali, S., & Jeon, G. (2019). Deep learning in big data analytics: a comparative study. Computers & Electrical Engineering, 75, 275–287. https://doi.org/https://doi.org/10.1016/j.compeleceng.2017.12.009

Jovanica, C., Rahmintaningrum, D. D., Nuradni, H. A., & Salsabila, A. (2022). Analisis Pengaruh Aktor Pada Tagar #Roketchina Di Media Sosial Twitter Menggunakan Social Network Analysis (Sna). Jurnal Ilmiah Komunikasi Makna, 10(1), 43. https://doi.org/10.30659/jikm.v10i1.15644

Kamhar, M. Y., & Lestari, E. (2019). Pemanfaat Sosial Media Youtube Sebagai Media Pembelajaran Bahasa Indonesia DI Perguruan Tinggi. Inteligensi: Jurnal Ilmu Pendidikan, 1(2), 1–7.

Karim, I. Y., & Yulianita, N. (2021). Peran Instagram@ greenarationid sebagai Media Kampanye Ramah Lingkungan. Jurnal Riset Public Relations, 120–129.

Krishnamurthi, R., Kumar, A., Gopinathan, D., Nayyar, A., & Qureshi, B. (2020). An overview of IoT sensor data processing, fusion, and analysis techniques. Sensors, 20(21), 6076. https://doi.org/https://doi.org/10.3390/s20216076

Kusumasari, B., & Prabowo, N. P. A. (2020). Scraping social media data for disaster communication: how the pattern of Twitter users affects disasters in Asia and the Pacific. Natural Hazards, 103(3), 3415–3435. https://doi.org/https://doi.org/10.1007/s11069-020-04136-z

Leli, N., Nurhadiah, N., Handayani, R. T., Suhairi, S., & others. (2023). Pemanfaatan Media Sosial sebagai Alat Komunikasi Massa dalam Memperluas Jangkauan dan Meningkatkan Interaksi dengan Konsumen. Jurnal Mirai Management, 8(2), 436–444. https://doi.org/https://doi.org/10.37531/mirai.v8i2.5018

Mau, S. D. I., Sembiring, I., & Purnomo, H. (2022). Analisis Pengguna Media Sosial Terhadap Isu UU Cipta Kerja Menggunakan SNA dan Naive Bayes. Building of Informatics, Technology and Science (BITS), 4(1), 149–155. https://doi.org/https://doi.org/10.47065/bits.v4i1.1610

Naeem, M., Jamal, T., Diaz-Martinez, J., Butt, S. A., Montesano, N., Tariq, M. I., De-la-Hoz-Franco, E., & De-La-Hoz-Valdiris, E. (2022). Trends and future perspective challenges in big data. Advances in Intelligent Data Analysis and Applications: Proceeding of the Sixth Euro-China Conference on Intelligent Data Analysis and Applications, 15--18 October 2019, Arad, Romania, 309–325. https://doi.org/https://doi.org/10.1007/978-981-16-5036-9_30

Najib, M. A., & Bahfiarti, T. (2023). Crisis Communication Management of The Government Public Relations of The National Civil Service Agency in Handling Crisis on Negative News in Online Media. Proceedings of the 2nd International Conference on Social Sciences, ICONESS 2023, 22-23 July 2023, Purwokerto, Central Java, Indonesia. https://doi.org/http://dx.doi.org/10.4108/eai.22-7-2023.2335416

Rabbani, A. P., Alamsyah, A., & Widiyanesti, S. (2020). Analisa Interaksi User di Media Sosial Mengenai Industri Fintech Menggunakan Social Network Analysis (Studi Kasus: GoPay, OVO dan LinkAja). Jurnal Mitra Manajemen, 4(3), 341–351. https://doi.org/https://doi.org/10.52160/ejmm.v4i3.352

Rafiq, A. (2020). Dampak media sosial terhadap perubahan sosial suatu masyarakat. Global Komunika: Jurnal Ilmu Sosial Dan Ilmu Politik, 3(1), 18–29.

Rangkuti, F. A. (2023). Implementasi Support Vector Machine Untuk Mendeteksi Kalimat Pelecehan Seksual Pada Media Sosial Facebook. Djtechno: Jurnal Teknologi Informasi, 4(1), 275–284. https://doi.org/https://doi.org/10.46576/djtechno.v4i1.3374

Rim, H., Lee, Y., & Yoo, S. (2020). Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators. Public Relations Review, 46(2), 101869. https://doi.org/10.1016/j.pubrev.2019.101869

Sarihati, T., Si, M., Luthfie, H. M., Kurniadi, B., & Si, M. (2022). Komunikasi Politik, Media Massa dan Opini Publik. PT. RajaGrafindo Persada-Rajawali Pers.

Sayles, J. S., Mancilla Garcia, M., Hamilton, M., Alexander, S. M., Baggio, J. A., Fischer, A. P., Ingold, K., Meredith, G. R., & Pittman, J. (2019). Social-ecological network analysis for sustainability sciences: a systematic review and innovative research agenda for the future. Environmental Research Letters, 14(9), 093003. https://doi.org/10.1088/1748-9326/ab2619

Septa, R. R., & Kusumasari, B. (2023). Opini Publik Terkait Tren Isu Kesehatan: Analisis Konten pada Twitter dan Portal Berita di Yogyakarta. PESIRAH: Jurnal Administrasi Publik, 2(2). https://doi.org/10.47753/pjap.v2i2.34

Serra, A. M., Estima, J., & da Silva, A. R. (2023). Evaluation of Maestro, an extensible general-purpose data gathering and data classification platform. Information Processing & Management, 60(5), 103458. https://doi.org/https://doi.org/10.1016/j.ipm.2023.103458

Silitonga, Y. R., Munawar, I., & MMSI, M. C. (2019). Analisis Dan Penerapan Datamining Untuk Mendeteksi Berita Palsu (Fake News) Pada Social Media Dengan Memanfaatkan Modul Scikit Learn. Digilib Esa Unggul.

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039

Suhendar, A. (2020). Keterbukaan Informasi Publik Bentuk Keseriusan Pemerintah Menuju Good Governance (Implementasi Undang Undang Nomor 14 Tahun 2008). Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja Dan Administrasi Pelayanan Publik, 13(2), 243–251. https://doi.org/http://dx.doi.org/10.31845/jwk.v13i2.315

Umbara, F. W. (2021). User Generated Content di Media Sosial Sebagai Strategi Promosi Bisnis. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 4(2), 572–581. https://doi.org/https://doi.org/10.36407/jmsab.v4i2.366

Vahleffi, I. A. (2022). TA: Efektivitas Penggunaan Sosial Media Dalam Penjualan Produk Madu Suhita Di Pt Suhita Lebah Indonesia [Politeknik Negeri Lampung]. http://repository.polinela.ac.id/id/eprint/3157

Valeri, M., & Baggio, R. (2021). Italian tourism intermediaries: a social network analysis exploration. Current Issues in Tourism, 24(9), 1270–1283. https://doi.org/10.1080/13683500.2020.1777950

Watratan, A. F., Moeis, D., & others. (2020). Implementasi Algoritma Naive Bayes Untuk Memprediksi Tingkat Penyebaran Covid-19 Di Indonesia. Journal of Applied Computer Science and Technology, 1(1), 7–14. https://doi.org/https://doi.org/10.52158/jacost.v1i1.9

Wijaya, S., & Giap, Y. C. (2021). Twitter Opinion Mining Analysis of Web-Based Handphone Brand Using Na{"i}ve Bayes Classification Method. Bit-Tech, 4(2), 56–60. https://doi.org/https://doi.org/10.32877/bt.v4i2.287

Wulandari, Y., Rahmawati, A. E., Handriani, S. Z., Setyaningsih, A. A., Baidowi, A. L., & Darmadi, D. (2021). Penerapan dan Pemahaman Siswa SMP Kelas VIII terhadap Materi Pembelajaran Matematika dalam Kehidupan. Jurnal Review Pendidikan Dan Pengajaran (JRPP), 4(1), 85–89. https://doi.org/https://doi.org/10.31004/jrpp.v4i1.1819

Yuningsih, Y., & Rejeki, P. W. A. (2021). Kompetensi Peserta Pelatihan Sebelum dan Saat Masa Pandemi Covid-19: Studi Kasus Latsar CPNS. Jurnal Administrasi Publik, 17(1), 1–36. https://doi.org/https://doi.org/10.52316/jap.v17i1.56

Zuhdi, A. M., Utami, E., & Raharjo, S. (2019). Analisis sentiment twitter terhadap capres Indonesia 2019 dengan metode K-NN. Jurnal Informa: Jurnal Penelitian Dan Pengabdian Masyarakat, 5(2), 1–7. https://doi.org/https://doi.org/10.46808/informa.v5i2.73

Downloads

Published

2023-12-29

How to Cite

Harman Akbar Tullah, Muh Akbar, Alem Febri Sonni, Iskandar, A., Erwin Gatot Amiruddin, Kamaruddin, & Asnimar. (2023). Sentiment Analysis Of Indonesian Civil Servan Candidates 2023 Twitter Network With Naive Bayes Algorithm Method. Inspiration: Jurnal Teknologi Informasi Dan Komunikasi, 13(2), 49–63. https://doi.org/10.35585/inspir.v13i2.66